Member Policies & Usage
The YMCA and its property is a smoke-free environment. Smoking is not permitted on YMCA property.
Members and guests are encouraged to be responsible for their personal comfort and safety and ask any person whose behavior threatens their comfort to refrain. If a member or guest feels uncomfortable in confronting the person directly, he or she should report the behavior to a staff person.
All reported incidents will be reviewed by Executive Management. The decision to suspend or terminate YMCA membership privileges will be made at the discretion of Executive Management if a violation of the Code of Conduct has occurred.
Program fees are fully refundable if withdrawal from a class occurs due to a doctor-documented illness. If withdrawal from a class occurs for any reason after the first or second class, a 50% refund/credit may be issued. No refunds will be issued after the third class.
Memberships are non-refundable.
Membership may be frozen for documented medical reasons only. Please contact your Membership Director to place a membership on hold.
If termination notification is submitted in writing within ten (10) days of the initial join date, the YMCA will refund the initial payment minus a $25 administration fee. A joining fee is required to rejoin the Greater Waterbury YMCA
Notification in writing ten (10) days prior to next billing date is required to terminate a membership. Faxes and e-mails to the Membership Operation Coordinator of your YMCA are acceptable forms of termination as well as filling out the termination form at the Y. You must receive a confirmation e-mail or letter to confirm the termination request was processed.
Ten (10) days notice required to change a membership. This includes upgrades or downgrades of a membership type and billing changes.
Should any member debt not be honored by the member's credit card company or bank for any reason, the member is still responsible for that debt plus a service charge applied by the YMCA. This is in addition to any service fee the member's credit card company or bank may charge. The membership is subject to termination if the debt is not paid.
In case of fire
The purpose of a YMCA membership
As a member of the Waterbury YMCA, you have become part of a worldwide organization with over 30 million people involved as members and volunteers. We are an organization that strives to help individuals attain their greatest potential and towards this end, improve our society. Joining the YMCA signifies not only an investment in yourself but in the local mission of the Waterbury YMCA. We feel confident that our wholesome atmosphere and friendly staff can help you reach your goals and also provide opportunities to make new friends.
We have membership types to fit any lifestyle, please check our Member Benefits page to find the category that works for you.
Hours of Operation
|Regular Hours begin 9/9
||Summer Hours begin 5/27
|5:00am - 9:00pm
7:00am - 5:00pm
7:30am - 3:30pm
|5:00am - 9:00pm
7:00am - 3:30pm
7:30am - 2:30pm
Holiday Hours & Closings
- New Years Day - Open 10am-2pm
- Good Friday - Closing at 5:00pm
- Easter Sunday - Closed
- Memorial Day - Closed
- Independence Day- Closed
- Labor Day - Closed
- Thanksgiving Day - 8:30am-11:00am
- Christmas Eve - Closing at 3:00pm
- Christmas Day -Closed
- New Years Eve - Closing at 3:00pm
- Summer Hours begin Memorial Day Weekend and continue through Labor Day Weekend.
|January 2 - Memorial Day
|Monday - Friday
|8:45am - 1:15pm & 4:15pm - 8:00pm
8:45am - 12:00pm
8:45am - 12:00pm
|Memorial Day - Labor Day
|Monday - Friday
|8:45am - 1:15pm & 4:15pm - 7:30pm
8:45am - 12:00pm
|Monday - Friday
|8:45am - 1:15pm & 4:15pm - 8:00pm
8:45am - 12:00pm
8:45am - 12:00pm **Beginning November
Fee: Free to all full facility members, reciprocal YMCA members may not use Childwatch January-April 1st.
Age Restrictions: Children must be at least six months of age.
- Parents are to sign children in and out. Time limit is 90 minutes.
- Children need to utilize the bathroom before entering babysitting, including washing their hands.
- Children should not be left in babysitting if they are sick, had a fever in the last 24 hours, have a rash or have any infectious disease.
- Diapers should be changed prior to being left with the staff. If diapers need to be changed during the child's stay, the parent will be notified immediately as it is their responsibility to change the child's diaper.
Bathroom Policy: If a child is potty trained, YMCA staff will take the child to the bathroom, while another YMCA staff person supervises visually, located around the corner from the babysitting room. The staff must wait outside of the bathroom and cannot assist in toileting help. Please make sure your child has clothing on that he/she can zip and button on his/her own. If a child is not potty trained or has an accident, Childwatch staff will locate parent in the building and they will be responsible for changing the child and returning them to the babysitting room.
Toy Policy: Toys from home are not permitted into the babysitting room. Movies or games that the entire group can participate in are allowed. The staff is not responsible if anything happens to the equipment or is lost or stolen.
Snack Policy: Children are allowed only water in sippy cups due to potential allergy issues. Please be sure that your baby or child has been fed prior to drop off.
Code of Conduct
The Waterbury YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs. We reserve the right to do background checks on members in our sole discretion.
We expect persons using the YMCA to behave in a mature and responsible way and to respect the rights and dignity of others. Our Code of Conduct does not permit language or any action that can hurt or frighten another person or that falls below a generally accepted standard of conduct. Specifically, this includes:
- Inappropriate attire; Appropriate attire must be worn at all times for the activity. Offensive wording on shirts or accessories fall under this area
- Angry or vulgar language including swearing, name-calling or shouting.
- Physical contact with another person in any angry or threatening way.
- Any demonstration of sexual contact or activity
- Harassment or intimidation by words, gestures, body language or any other menacing behavior.
- Theft or behavior which results in the destruction of property.
- Carrying or concealing any weapons or devices or objects which may be used as weapons.
- Using or possessing illegal chemicals or alcohol in or on YMCA property or at YMCA sponsored programs.
- Any other conduct of an inappropriate, threatening or offensive nature i.e. interrupting fitness classes or other structured workouts by non-participants
- Loitering is not permitted in or outside the YMCA.
We recommend you secure and lock all of your belongings in lockers. Any locks left on full-length lockers overnight will be removed and the items in the locker will be held for one week. Kit lockers are available for an annual fee and can be used to store valuables as well as things you may forget (e.g. soap, shampoo, etc.) The Waterbury YMCA is not responsible for any personal items that are lost or stolen. Men and women's adult locker rooms are reserved for members aged 21 years and older. The family locker room is for adults with children.
Saunas and Steam Rooms
Members aged 21 years and older may use these facilities. Towels are required inside both facilities. For the health and protection of yourself and others, we recommend that shower shoes be worn in the shower, around the pool deck and in the sauna and steam rooms.
Cell phones use is not allowed in any program areas at any time. Cell phone use is prohibited in all locker room areas and may result in termination of membership.
WELLNESS CENTER RULES
To ensure health, safety, and enjoyment for all, we ask our members & guests to abide by the following guidelines:
• Members & guests are encouraged to go through a “Free” Wellness Center orientation with our staff. Training includes proper use and technique on the Free Motion equipment. Sign up for your session at the Wellness Center desk.
• Members 12 – 17 years old must attend a “Free” Teen Orientation prior to use. Please sign-up at the Wellness Center desk.
• Anything that cannot fit in the cubbies needs to be stored in a locker with a secure lock. The YMCA is not responsible for items left in cubbies. The Y provides small lock boxes for your valuables. Please ask the floor staff for a free token.
• Wear appropriate workout attire such as a t-shirt, closed-toe athletic shoes, sweats, or shorts.
o Jeans, khakis, cargo pants/shorts, bathing suits or plastic suits
o Sandals, Crocs, flip flops or boots,
o Attire that is not safe, sanitary or appropriate.
• Cell phones are not permitted in any program area or in the locker rooms, including the Wellness Center. Please take your calls and texts in a hallway or in the lobby.
• Wipe down all equipment after use with a towel sprayed with cleaner; please do not spray cleaner directly on equipment.
• Please return all equipment to its proper place and re-rack your weights after use.
• Do not rest on the equipment. Allow others to "work-in" or take turns.
• Report any violations of rules or damage of equipment to YMCA staff.
We strive to be one of the cleanest, best equipped Wellness Centers in the area. Please help us maintain the quality, cleanliness, and consistency that our members have come to expect at the Greater Waterbury YMCA.
*Youth & Teen Wellness Center Members are not permitted to use this Wellness Center. The Youth & Teen Wellness Center is located behind the gym. Please ask for a schedule of hours at the front desk.
Teen Rules & Hours
Youth Membership: An adult must accompany any member under the age of 12 at all times.
WEllness Center Rules for Teens
- Must be 12 years of age to use the fitness center.
- Members must be 19 years of age or older to use Wellness Center from 5-7pm. Teens accompanied by their parents on family memberships are excluded.
- Children under the age of 12 may not use the Wellness Center under any circumstances. All teens must complete and orientation before using the center.
- Children under the age of 12 must have an adult with them in the pool area at all times.
- An adult must accompany children under the age of 8 in the water at all times.
- Street shoes are not permitted on the gym floor. Members are advised to bring extra sneakers to participate in activities.
- Proper sportsmanship is expected when engaging in pick-up and formal league play.
- No foul or obscene language will be tolerated.
- Food or drinks are NOT allowed in the gymnasium.
- Have respect for all reserved gym program usage and do not delay or disrupt the program.
- The YMCA recommends leaving valuables at home.
- No hanging on the rims.
- Gym schedules are located at the front desk.
Teen Guest Policy
- ABSOLUTELY NO FOOD, BEVERAGE, OR GUM CHEWING IS ALLOWED IN THE POOL FACILITY.
- A lifeguard is on duty at all times that the pool is open to the public.
- Everyone should bathe with warm water and soap before entering the pool.
- Any person known or suspected of having a communicable disease shall not use the pool.
- Spitting or nose blowing in the water is prohibited.
- Although the YMCA recommends that bathing caps be used, if a person's hair is longer than the neckline, his/her hair must be tied back.
- Bathing caps and goggles may be purchased at the front desk.
- Regulation bathing suits must be worn. Culturally appropriate/modesty swimwear is allowed. No T-shirts or cut-offs.
- Running, boisterous, or rough play is prohibited.
- Designated lanes are strictly for lap swimmers.
- Children under the age of 12 must have an adult with them in the pool area at all times. An adult must accompany children under the age of 8 in the water at all times.
- No swimming flotation devices from home are allowed (Bubbles, etc…)
- No diving or jumping is permitted off the deck into the shallow end of the pool.
- Diving blocks are not to be used during open swim.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Websites, including information:
• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, such as information about your internet connection, the equipment you use to access the Websites and usage details.
You do not have to provide personal information to use our Website. However, particular services provided through the Website require that you furnish personal information. We collect personal information only when you provide it to us, for example, in registering for camps; pledging support through Annual Support (online giving); registering information about membership or volunteering at the Greater Waterbury YMCA; purchasing items from our online stores; and when taking part in promotional opportunities or registering for general information on programs and services. You may be asked to provide your contact information (such as your name, address, telephone numbers, and/or email address), and demographic information (such as your zip code, location, or age) in connection with your use of such service.
Contact information is used to respond to your inquiries; to notify you in connection with your request for services; register you for programs or services; include you in our communications to members; or contact you with regards to your inquiries from our Website. You also may receive periodic mailings (direct or via email) about our services, updates to our Website, or upcoming events. You may opt out of having your contact information as part of our mailing list at any time. To opt out of any YMCA communications, click the unsubscribe link at the bottom of any YMCA email or contact Angie Matthis
We use IP addresses to calculate website usage levels, to gather broad demographic information, and to monitor the level of activity on our site. Whenever you are on the Internet, a number (an IP address) is automatically assigned to your computer. This number is identified and logged automatically whenever you visit our Website. Collecting IP addresses is standard practice on the Internet, and is done automatically by most websites.
Disclosure of Information
We may also disclose personal information, if we believe that we are required to do so by law, to comply with legal process or governmental requests, to enforce the YMCA Code of Conduct, or to protect the rights, property, or safety of the YMCA, its users, or the public.
The personally identifiable information that the YMCA collects from you when you pledge your support to the Greater Waterbury YMCA includes: your name, address, email, phone number, and credit card information, when you provide it. The information is used to provide you with a receipt for your gift and to bill your credit card when applicable. We use commercially reasonable efforts to maintain the integrity of all information collected.
In order to improve our services to you, we may ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although non-personally identifiable information is collected and may be disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
If you contact the YMCA or our customer service representatives by telephone, email or letter, we may keep a record of your correspondence or comments. If you report a problem with our Website, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and other information in order to send you a reply.
We do not sell, trade, or license your information to others without your consent. If a customer does not pay us for services ordered, we may submit their account information to a third party collection agency. Except as otherwise stated in this Policy, without your consent, the YMCA does not disclose its customers’ personally identifiable information to other merchants.
The information collected by or for the YMCA may be provided to an outside company for the purpose of analysis. This analysis is to help us to improve our Website, services selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any personal information with others, or use it for any other purpose than to help the YMCA. We utilize third party vendors to track cookies’ identification numbers and internal website tracking features to create statistics about our customers and visitors, traffic patterns, and related site information.
We encourage you to check and promptly update your information if it changes at the Y. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we “back up” the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all personal information will be completely removed from our backed-up databases.
Children Under the Age of 13
You must be at least 13-years-old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose personal information about visitors under 13 years of age. Users between the ages of 13 and 18 have our permission to browse our Website, however these user’s cannot order services or participate in any offers on the Website, or disclose any personally identifiable information without the contemporaneous consent of a parent or guardian. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please call (203) 754-YMCA.
When you use our Website we store cookies on your computer in order to facilitate your use of our Website. A cookie is a small text file, which a website stores on your computer's hard drive (if your browser setting permits) that can later be retrieved to identify you to the YMCA and customize your experience. The cookies make your use of the site easier, make the site run more smoothly, and help us to maintain a secure site.
Greater Waterbury YMCA
Attn: Marketing and Communications Department
136 West Main Street
Waterbury, CT 06702
TERMS & CONDITIONS
Please read the following terms and conditions relating to your use of this website carefully. By using this website, you are deemed to have agreed to these terms and conditions of use. We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this website after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this website.
Scope of Terms and Conditions
These terms and conditions apply to your use of this website. These terms and conditions do not apply to your use of unaffiliated websites to which the Greater Waterbury YMCA website only links.
Restrictions on Use of Materials
The contents of the Greater Waterbury YMCA's website (the website) are protected by copyright and trademark laws, and are the property of the Greater Waterbury YMCA Unless we say otherwise, you may access the materials located within the website only for your personal use. This means you may download copies of posted materials for personal, noncommercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights to that material.
You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the website. Only if you obtain prior written consent from us — and from all other entities with an interest in the relevant intellectual property — may you publish, display or commercially exploit any material from the website.
For the convenience of our vendors, we may display catalogs of stock images, descriptions and product specifications. While we try to offer reliable data, we cannot promise that the catalogs will always be accurate and up-to-date. You agree that you will not hold our vendors responsible for inaccuracies in their catalogs. The catalogs may include copyrighted, trademarked or other proprietary materials. You may use the catalogs only for informational purposes. You may not use catalog content in a way that infringes or violates the proprietary rights of another.
These terms and conditions apply only to the website, and not to the websites of any other companies or organizations, including those to which the website may link. We are not responsible for the availability of any other website to which the website links. We do not endorse or take responsibility for the contents, advertising, products or other materials made available through any other website. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods or services available on any other website. You should direct any concerns to that website's administrator or Webmaster. We reserve the right, however, to rescind any permission granted by us, and to require termination of linking to the website, at our discretion at any time.
The services materials on the website are provided “as is” and without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
We do not warrant that any functions contained in the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes them available are free of viruses or other harmful components.
We do not make any representations regarding the use or the results of the use of the services or materials in this website in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair or correction to your system.
Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
We do not endorse, warrant or guarantee any products or services offered on the website. We are not a party to, and do not monitor, any transaction between users and third-party providers of products or services.
Limitation of Liability
Under no circumstances, including but not limited to negligence, will we be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the website, or any products of services provided pursuant to the website, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the website.
No Personal Advice
The information contained in or made available through the website cannot replace or substitute for the services of trained professionals in any field, including, but not limited to medical or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the website. We will not be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.
You agree to defend, indemnify and hold us harmless, and our officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) any breach by you of any of these terms and conditions, (ii) your content and materials, (iii) your use of materials or features available on the website (except to the extent a claim is based upon infringement of a third party right by materials created by us) or (iv) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.
We control and operate this website from our offices in the United States of America. We do not represent that materials on the website are appropriate or available for use in other locations. Persons who choose to access this website from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
These terms will be governed by and construed in accordance with the laws of the State of Illinois, without regard to any principles of conflicts of law. You agree that any action of law or inequity that arises out of or relates to these terms will be subject to binding arbitration in accordance with the Illinois Arbitration Association and will be arbitrated in Chicago, Ill. If any of these terms and conditions is found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms and conditions, and will not affect the validity and enforceability of the remaining provisions. This is the entire agreement between you and us relating to the subject matter it contains. This agreement may be modified only by our posting of changes to these terms and conditions, or by a writing signed by both parties.
Digital Millennium Copyright Act ("DMCA") Notice
Materials may be made available via the website by third parties not within our control. We are under no obligation to, and do not, scan content used in connection with the website for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe upon another party's copyright to remain on the website.
If you believe any materials on the website infringe upon a copyright, you should provide us with written notice that at a minimum contains:
i. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
ii. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website;
iii. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
iv. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
v. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
vi. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All DMCA notices should be sent to our designated agent as follows:
Greater Waterbury YMCA
136 West Main Street
Waterbury, CT 06702
It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.
Youth & Teen Programs:
Pee Wee Basketball, Tee Ball, Soccer, Teen Nights, After School Recreation Program, Youth & Government Programs
Fitness: Group Aerobics, Cycling, Senior exercise programs, Personal Training, Nutritional Assistance, Polar Body Age System, Massage Therapy, Youth Fitness Classes
Child Care: School Readiness, Pre-K Program, Full Day Preschool, Before & After School Care
Aquatics: Swim Lessons (Youth & Adult), Aquacize, Water Walking, Aerobics
Payments for membership dues may be made by cash, check, MasterCard or Visa. Fees may also be paid through payroll deduction if employed by the City of Waterbury, Saint Mary's hospital or Waterbury Hospital. Monthly payments are by draft only. Annual and quarterly plans are available.
Membership cards must be presented at the Front Desk for admittance into the building. If you do not bring your card, you may be held at the desk until a computer becomes available to verify your membership. A $5.00 fee will be charged for replacement cards. All visitors to the YMCA must present a valid photo ID for Sex Offender screening purposes.
YMCA memberships can be put on hold due to illness or injury and must provide doctor documentation. A membership may also be placed on hold for military deployment and “Snowbirds”, our members who spend a large amount of time out-of-state.
Bank Draft Cancellation
YMCA members are allowed to bring 2 guests per year, guests must stay with the member throughout their visit. Teens are not allowed to bring guests. Teens under family memberships may not bring guests unless there is parental supervision. Members of other YMCA's are not allowed to bring guests to the Waterbury YMCA.